Nano Back Institute complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, gender identity, sexual orientation, or religion.
We do not exclude people or treat them differently because of any of these protected characteristics.
Free Auxiliary Aids and Services
Nano Back Institute provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters;
- Written information in other formats (large print, audio, accessible electronic formats, other formats);
- Assistance navigating our website or completing our forms.
Free Language Assistance Services
We provide free language services to people whose primary language is not English, such as:
- Qualified interpreters;
- Information written in other languages.
If you need these services, contact us at 800-956-6724 or inbox@backinstitute.com.
Filing a Grievance
If you believe Nano Back Institute has failed to provide these services or discriminated in another way on the basis of a protected characteristic, you can file a grievance with our Civil Rights Coordinator:
Nano Back Institute — Civil Rights Coordinator
800-956-6724 · inbox@backinstitute.com
You can file a grievance in person, by mail, fax, or email. If you need help filing a grievance, our Civil Rights Coordinator is available to help.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at ocrportal.hhs.gov, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at hhs.gov/ocr/office/file.